Terms of Use

Last Updated: 20 Jan 2025

Welcome to Brandwagon! These Terms of Use govern your use of our website and services. Please read them carefully.

1. Acceptance of Terms

By accessing or using the services provided by Brandwagon, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Brandwagon specializes in promotional merchandise, rebranding services, and digital design services for businesses in Australia. Our services are designed to help you create and promote your brand effectively.

3. Registration Obligations

To access certain features of our services, you may be required to register with Brandwagon. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. User Account and Security

You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you believe that your account has been compromised or used without your permission, please contact us immediately.

5. Pricing Terms

Unless otherwise stated, all quoted prices are exclusive of GST. Prices on invoices for deliveries to Australian addresses will be inclusive of GST.

6. Modification of Services

Brandwagon reserves the right to modify or discontinue, temporarily or permanently, any part of our services with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

7. Use of the Services

You agree to use our services in compliance with all applicable laws and regulations. You may not use our services for any unlawful or prohibited purpose. You shall not:

  • Upload, transmit, or distribute any content that is harmful, offensive, or violates the rights of others.
  • Attempt to gain unauthorized access to any part of our website or services.
  • Interfere with or disrupt the operation of our website or services.
  • Use our services to engage in spamming, phishing, or other malicious activities.

8. Payment and Billing

By using paid services, you agree to pay all applicable fees. Orders for branded products will not begin production until full payment is received, unless alternative payment terms have been agreed upon. Brandwagon is not liable for any delays in production or delivery caused by unpaid fees.

9. Intellectual Property

Brandwagon retains all rights to its intellectual property, including but not limited to logos, trademarks, and website content. You may not use our intellectual property without our express permission.

10. Artwork Approval and Order Terms

By placing an order with Brandwagon, whether through our website, email, or any other communication method, the Customer acknowledges and agrees that such order constitutes a legally binding agreement between Brandwagon and the Customer. The Customer understands that once the order is submitted, or the goods are delivered, the order is deemed accepted and immediately binding, subject to the terms and conditions outlined below.

The Customer affirms that they have reviewed and accepted the order details, including product specifications, costs, delivery terms, and any applicable artwork approvals, prior to placing the order or accepting delivery. Once an order is confirmed by the Customer, whether through payment, signing of an artwork approval form, or receipt of delivery, the order is considered final and cannot be canceled or altered, except by mutual agreement.

Brandwagon will not be responsible for any errors in artwork or product details that were approved by the Customer prior to production or delivery. In the case of additional changes or requests, the Customer agrees to bear any additional charges, including those for extra proofs or modifications.

By accepting delivery or confirming the order, the Customer agrees to be fully bound by Brandwagon’s Terms of Use, including all payment terms, delivery conditions, and any other applicable provisions set forth in the agreement.

11. Advertising and Promotion

By providing artwork, product images, testimonials, or any feedback, you grant Brandwagon Australia a non-exclusive license to use, display, and reproduce these materials for marketing and promotional activities across our website, social media, and other promotional channels. These materials may also be included in our advertising campaigns and marketing communications. We will ensure that proper credit is given to the source whenever these materials are utilized.

12. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Limitation of Liability

Brandwagon disclaims any responsibility for damages, losses, or liabilities that may result from your use of our services. Our services are offered in their current state and availability, without any guarantees or warranties. Although Brandwagon makes every effort to follow the Customer’s instructions, it is the Customer’s responsibility to conduct a final review of the Goods. Brandwagon will not be held liable for any errors that remain uncorrected by the Customer during the final proofing process.

14. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, with or without cause, and with or without notice.

15. Changes to Terms of Use

These Terms of Use are governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

16. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at hello@brandwagonco.com.au.

Thank you for choosing Brandwagon!