Terms of Use

Last Updated: 20 May 2024

Welcome to Brandwagon! These Terms of Use govern your use of our website and services. Please read them carefully.

1. Acceptance of Terms

By accessing or using the services provided by Brandwagon, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Brandwagon specializes in promotional merchandise, rebranding services, and digital design services for businesses in Australia. Our services are designed to help you create and promote your brand effectively.

3. Registration Obligations

To access certain features of our services, you may be required to register with Brandwagon. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. User Account and Security

You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you believe that your account has been compromised or used without your permission, please contact us immediately.

5. Modification of Services

Brandwagon reserves the right to modify or discontinue, temporarily or permanently, any part of our services with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

6. Use of the Services

You agree to use our services in compliance with all applicable laws and regulations. You may not use our services for any unlawful or prohibited purpose. You shall not:

  • Upload, transmit, or distribute any content that is harmful, offensive, or violates the rights of others.
  • Attempt to gain unauthorized access to any part of our website or services.
  • Interfere with or disrupt the operation of our website or services.
  • Use our services to engage in spamming, phishing, or other malicious activities.

7. Payment and Billing

For services that require payment, you agree to pay all fees associated with your use of those services. Full payment for merchandise is required before commencing production for any order unless alternative payment terms have been mutually agreed upon. Brandwagon shall not assume responsibility for any production or delivery delays resulting from outstanding payments.

8. Intellectual Property

Brandwagon retains all rights to its intellectual property, including but not limited to logos, trademarks, and website content. You may not use our intellectual property without our express permission.

9. Artwork Approval and Order Terms

When placing merchandise orders with Brandwagon, it is essential to understand and accept the following terms regarding artwork sign-offs and order cancellations:

  1. Artwork Approval: Once an order has been approved via email or by signing off on an artwork approval form, it cannot be cancelled. A formal artwork sign-off will be sent for all accepted orders with Brandwagon. Please be aware that additional terms and conditions may be incorporated within the official artwork mock-up sign-offs. By affixing your signature to an official artwork mock-up, or by verbally accepting the artwork approval via email, you are wholeheartedly consenting to the comprehensive set of Terms and Conditions stipulated by Brandwagon.

  2. Order Acceptance: Brandwagon considers an order accepted when you make a full or partial payment of an invoice, sign an artwork approval form, or accept a quote or invoice in writing via email. By doing so, you explicitly agree to our order terms and conditions.

These additional terms related to artwork sign-offs and order acceptance form an integral part of our overall Terms of Use. It is important that you carefully review and acknowledge these conditions when placing an order with Brandwagon.

10. Advertising and Promotion

By submitting artwork, images of produced products, testimonials, or feedback, you grant Brandwagon Australia the non-exclusive right to use, reproduce, and display these materials for advertising and promotional purposes on our website, social media platforms, and other marketing materials. We may also feature these materials in our promotional campaigns and marketing communications. Rest assured, we will always credit and acknowledge the source of these materials when used.

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Limitation of Liability

Brandwagon is not responsible for any damages, losses, or liabilities arising from your use of our services. We provide our services on an “as-is” and “as-available” basis without warranties of any kind.

13. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, with or without cause, and with or without notice.

14. Changes to Terms of Use

These Terms of Use are governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

15. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at hello@brandwagonco.com.au.

Thank you for choosing Brandwagon!